Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Getting Ready
- Check your internet connection and ensure your device meets system requirements for smooth gameplay.
- Have a valid email address and a phone number ready for account verification.
- Prepare a government-issued ID (passport or driving license) for the KYC process.
- Choose a payment method you trust — options include Visa, Mastercard, Skrill, Neteller, and bank transfer.
- Set a budget before you start and decide on a loss limit.
- Read the bonus terms carefully — look for wagering requirements, game weighting, and time limits.
Step-by-Step Sign-Up
- To begin, visit Leovegas and click the register button.
- Fill in the registration form with your personal details — name, date of birth, email, and address.
- Create a strong password and choose your preferred currency.
- Verify your email by clicking the link sent to your inbox.
- Complete the KYC verification by uploading a copy of your ID and a recent utility bill.
- Make your first deposit using one of the available payment methods.
- Claim your welcome bonus — usually a match on your first deposit.
How Wagering Works
Wagering requirements determine how much you need to play through before you can withdraw bonus winnings. For example, a 100% match bonus up to €100 with a 35x wagering requirement means:
Bonus amount = €100
Wagering requirement = €100 × 35 = €3,500
Total balance after deposit and bonus = €200 (deposit €100 + bonus €100).
You must place bets worth €3,500 before any bonus winnings become withdrawable.
Different games contribute differently: slots usually count 100%, table games may count 10–20%, and live dealer games may count 0%. Always check the contribution percentages in the bonus terms.
Here is a video explanation of wagering:
Keep track of your wagering progress in the account dashboard to avoid surprises.
Deposits & Withdrawals
| Payment Method | Deposit Min/Max | Withdrawal Min/Max | Processing Time |
|---|---|---|---|
| Visa/Mastercard | €10 / €4,000 | €20 / €5,000 | 1–3 banking days |
| Skrill | €10 / €10,000 | €20 / €10,000 | Up to 24 hours |
| Neteller | €10 / €10,000 | €20 / €10,000 | Up to 24 hours |
| Bank Transfer | €20 / €100,000 | €50 / €100,000 | 3–7 banking days |
| Trustly | €10 / €100,000 | €20 / €100,000 | Instant to 1 hour |
Important: Withdrawals are subject to verification checks. Always send requested documents promptly to avoid delays.
Is It Safe?
The casino operates under a Maltese gaming license and uses SSL encryption to protect your data. Games are tested by independent agencies for fair play. The site also promotes responsible gambling by offering deposit limits, session time alerts, and self-exclusion options. However, since it is not licensed in every jurisdiction, check your local laws before playing. Winnings from Curacao-licensed casinos may be subject to local income tax — verify your tax obligations.
Troubleshooting
- Login problems: Clear your browser cache or try a different browser. If forgotten password, use the reset link.
- Verification delay: Upload high-quality copies of your documents. Contact support if not processed after 48 hours.
- Withdrawal pending: Ensure all wagering requirements are met. Some methods take longer — check the processing times in the cashier.
- Bonus not credited: Make sure you entered the bonus code if required. Contact live chat with your deposit ID.
- Slow game loading: Update your browser or enable Flash. For mobile, use the progressive web app (PWA) — launch from browser.
- Geographic restriction: If you are from a restricted country, you cannot play. Check the terms and conditions.
Need to Know
What documents are needed for KYC?
You will need a government-issued ID (passport, driver’s license) and a recent utility bill or bank statement showing your address.
Are there withdrawal limits?
Yes, typical monthly limits range from €5,000 to €10,000, depending on your VIP level. Check the cashier page for exact amounts.
How long do withdrawals take?
E-wallet withdrawals are usually processed within 24 hours, card payments can take 1–3 days, and bank transfers may take 3–7 business days.
Can I cancel a withdrawal?
Yes, if the withdrawal is still pending, you can cancel it in the cashier. Once processed, it cannot be reversed.
What happens if I don’t meet wagering requirements?
You will lose any bonus winnings, and only your original deposit can be withdrawn. The bonus amount and winnings are forfeited.
Is the mobile site as good as the desktop version?
Yes, the mobile-optimized website and PWA offer a smooth experience with most of the same features as the desktop version.
How do I set deposit limits?
Go to the responsible gambling section in your account settings. You can set daily, weekly, or monthly deposit limits.
Pro Tips
Take advantage of responsible gambling tools to stay in control:
- Deposit limits: Set a maximum amount you can deposit per day, week, or month.
- Session reminders: Enable alerts that notify you of how long you have been playing.
- Self-exclusion: If needed, you can exclude yourself for a chosen period (e.g., 6 months, 1 year, or permanent).
These tools help you maintain a healthy balance between entertainment and risk.
Note: Always gamble responsibly and never chase losses. Stick to your budget and enjoy the game.